Tunnel Agent
The DashX agent gives this device a secure tunnel — metrics, terminal, remote desktop, and updates all flow through it with no open inbound ports. This tab is where you check the agent and manage its lifecycle and per‑device remote‑access settings.
Check agent health
Open the device → Tunnel Agent. You'll see:
- Status — connected / disconnected and last check‑in.
- Agent version — shown in the connection details (an update prompt appears when a newer version exists).
- Connection details — region/edge and tunnel health.
The agent auto‑reconnects after network blips. To see agent logs on the host: journalctl -u dashx-agent.
Update or remove the agent
- Update Agent — pushes a remote upgrade to the latest agent version. Use this instead of touching the box.
- Uninstall Agent — stops and removes the agent service, binary, and config on the host. The device goes offline and you lose remote management until you reinstall — you'll be asked to confirm.
Per‑device remote‑access overrides
By default a device inherits your org‑wide remote‑access settings. Override them here for this one machine, then Save:
| Setting | Options | Use it to… |
|---|---|---|
| Remote access policy | Inherit / Allow / Prompt for consent / Deny | Force consent on a sensitive box, or block remote access entirely |
| Prompt timeout | seconds | How long a consent prompt waits before it times out |
| RDP/VNC recording | Inherit / On / Off | Force session recording on (or off) for this device |
| SSH recording | Inherit / On / Off | Same, for terminal sessions |
Each dropdown left on Inherit follows the org default; pick On/Off/Allow/Deny to override just this device.
note
No agent (SSH‑ or SNMP‑only device)? There's no tunnel to manage here — see Deploy the Agent.