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RDP (Remote Desktop)

The RDP tab opens a graphical remote‑desktop session to a Windows device right in the browser, tunneled through the DashX agent — no VPN and no exposed RDP port.

Connect

  1. Open the Windows device → RDP.
  2. DashX establishes the session through the agent tunnel.
  3. If connection consent is required, the session waits until the request is approved on the device before the desktop appears. (For unattended servers with no interactive user, an admin can force‑connect — this is recorded as the session's force reason.)

On a phone or tablet

The in‑browser client works on touch devices:

  • Tap = click, double‑tap = double‑click, drag = move the cursor / drag.
  • Tap the ⌨ keyboard button to bring up the on‑screen keyboard and type into the remote session (including Backspace/Enter).

Recording & audit

RDP/VNC sessions can be recorded and replayed under Remote Sessions Audit — the org‑wide history of every remote session, with status, client IP, duration, force/consent reason, session recording (Play / Export), and chat history. Retention of the full replay depends on your org's session‑recording setting. When a remote session is active, the device shows a persistent "remote session" banner so the person at the machine knows.

note

RDP is for Windows. For Linux/Unix use the Terminal. VNC follows the same tunnel/consent/recording model.